Complaint about DUWO
We do our very best to offer you a pleasant housing experience and great service. Still, something may go wrong. You can use the contact form to file a complaint about matters such as the handling of your repair requests. Only a fully complete contact form will be taken into consideration. We strive to resolve complaints satisfactorily within two weeks.
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Rental Sector Disputes Committee
If you are dissatisfied with the solution offered to you, you can file a complaint with the Rental Sector Disputes Committee.
You can find the complaints regulations here.
