Congratulations! This means moving. Did you get your new student room via a vote-in or via Studentenwoningweb? On this handy check-list you see in a glance what it takes to rent a room.
Are you renting a student room with shared facilities or a self-contained students' residence? Usually you can make an appointment with the previous resident for handing over the keys. Has the previous resident already left? Please come to the DUWO office; call us first to check if we have the keys.In some buildings, the house and keys are handed over to you by a DUWO staff member. If you see the heading Final inspection in the residents’ information, then that is the case.Are you renting a non-students' self-contained residence? Then you will receive the keys from a DUWO staff member.
The previous resident of the house should leave it in good condition or empty, complete and clean. Article 16 of the Tenancy regulations extensively describes what we mean by good condition.
Is something broken? Report technical defects within a week as a request for repairs. With the service agreement you pay for maintenance that you otherwise had to do yourself.
Make arrangements with the previous resident if you take over items. E.g. wallpaper, stove or furniture. Fix the arrangements with the takeover form (Dutch only).
Has your room been empty for a long time or has it been warm? Let the taps (in your kitchen and bathroom/toilet) run for 5 minutes before using the water. Hang the shower head in a bucket of water so that the water-spray is not atomised.In case legionella has emerged in the pipes – although the chances are very low – by this method you can prevent getting sick from it.
Do you want to make changes in your new room or house? Then there are some rules you have to stick to. Read the conditions for do-it-yourself work in your room.
Do you have any questions about your room, your house or the building? Because you are a new tenant, the caretaker or student caretaker of the building will contact you for an appointment to answer these questions. Need an appointment fast? Please inform us of this via the contact form.
Get to know your building: please have a look at the residents' information.
Check in Rent composition in My DUWO whether gas, water and electricity is included in your service costs. Is this not the case? Then arrange yourself for contracts with suppliers. More information can be found in the residents’ information.
Check in the Rent composition section in My DUWO whether the Internet is included in your service costs. Is this not the case? Then arrange a contract with a supplier yourself. More information can be found in the residents’ information.
When you signed your tenancy agreement, did you indicate whether you wanted to receive a laundry card? Then DUWO will send it to you within a week. More information about the laundry card.
These tenants' organisations defend the interests of the tenant and regularly consults with DUWO on matters of policy and management, among other things.
You pay a small contribution for the tenants' organisation. You can find this in the Rent composition section in My DUWO.
In My DUWO you can arrange all your rent-related things online and assess your rental data. Make sure you have entered your correct e-mail address in My DUWO and to update it if you change it, because we send mails that are of importance to you.
On the website of the Tax Authorities you can perform a test calculation to see if you are eligible for rent allowance.
Are you renting a student room with shared facilities? Check in the Rent composition section in My DUWO whether municipal taxes and levies are included in your service costs. Perhaps you are eligible for the Tegemoetkoming Woonlasten Kamerhuurders. More information can be found on the website of the Tax Authorities.Are you renting a self-contained students' residence? Then you get an assessment for municipal taxes and charges once a year. Whether and how to apply for a remission can be found on the website of the Tax Authorities.
Pay your rent and service costs monthly by direct debit. Also nice for your bank account: you get a one-time 15 Euro discount. You can set up a direct debit on the Payment Details page in My DUWO.If you pay your rent directly to your educational institution, this is not possible for you.More information about rent payment and rent arrears.
Are you moving to another municipality? Then you are legally required to register with the municipality in which you will be living. You can be fined by the municipality if you do not register. You can register at the Personal Records Database (Basisregistratie personen, BRP) of the municipality. On the website of the municipality you can read how this is done. You are also required to de-register when you are moving.
With a campus contract you cannot stay in your room if you're no longer studying. Therefore, subscribe with an ordinary housing corporation and start building up your registration time.
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