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TransferMate, is an international payment system for the education sector. The service provides students with a secure and fast way to send payments around the world. DUWO tenants receive a payment request via Transfermate in their local currency, without extra bank charges and at a favorable exchange rate. As an international student, you can use this secure payment method.

What are the benefits?

- No extra (international) transaction costs

- A sharp exchange rate

- You can track your payment 24 hours a day

- TransferMate customer service is available 24 hours a day

- You can make multiple payments at once

How does it work?

Step 1: Register your payment on TransferMate's secure DUWO environment and enter your personal details there. Please use the manual to register the payment correctly.

User manual TransferMate

Step 2: Pay the amount. This can be done via bank transfer or with a credit card (VISA or Mastercard).

Step 3: As soon as your payment has been received by TransferMate, the payment will be forwarded to DUWO. You will receive an email confirmation that your payment has been received. This can take a few (working) days.

NOTE: Have you started a payment, but has it not been completed? Please contact TransferMate customer service. They can restore the payment link for you.

You can  follow the status of your payment if you are logged in to your personal TransferMate page (via payment history).

link-target="_self" English payment instruction
link-target="_self" Spanish payment instruction
link-target="_self" Portuguese payment instruction