You must pay the rent in advance every month before or no later than the first of that month. Could you not do that this month? You can solve this by paying your rent arrears immediately or by entering a payment arrangement.
Pay your overdue rent immediately
Are you not able to pay the overdue rent right away? Under certain conditions you can enter into an arrangement with us:
- You have been renting from us for 6 months or longer.
- Your payment arrears are at least €50.
- You have no current payment arrangement.
- You have not had a payment plan in the last 12 months.
- You do not have current arrears with a bailiff.
Log in on your DUWO account to see if you are eligible for a payment plan.
Is neither option possible for you? Then contact us.
You have to log in to be able to use your DUWO account.