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MyPup

Receive and return all your parcels easily with MyPup!

Prevent delivery people from leaving your packages unattended in the entrance!
With MyPup you have the option to have all your packages delivered and returned at the MyPup Pick Up Point in your building. You no longer have to stay at home waiting for delivery. Thanks to MyPup, your package is always safely stored in a locker that only opens with a unique code, regardless of which carrier you choose.

Go to the building information in your DUWO account to see whether MyPup is also available in your building.

Check your Building information

How does MyPup work?

1. Order

After activating your account you will receive a unique My Pup code and delivery address. When you order something online, you enter your unique code and this delivery address. You can find your unique My Pup code and delivery address when you log in to your MyPup account and in the MyPup app.

2. Delivery

MyPup receives all deliveries for your building at our central hub. MyPup delivers all packages sustainably to the Pick Up Point in your building the same day.

3. Collect

You will receive a message when your package is ready for collection. With a unique SMS code or via the MyPup app you can open your locker 24/7 when it suits you.

The benefits of MyPup

24/7 Pick-up

Never miss a delivery again; pick up your package when it suits you

Order anywhere

Receive packages from all online shops and courier services

Safely stored

Your packages are safely stored in a Pick Up Point

Fewer couriers and CO2

Instead of all those different couriers, the trusted MyPup delivery person comes once a day to deliver packages

More information or need some help?

More about MyPup

MyPup support

FAQ's