The Governance and integrity

As a civil society organisation, DUWO wishes to act with integrity, transparency and independence. Therefore, we adhere to the Governance Code and have a strict integrity policy.

Public visitation

DUWO commissioned a social visitation by Raeflex for the period 2020-2023. The independent committee engaged with our stakeholders, including tenant organizations and educational institutions, and appreciated our focus on customer communication, sustainability, and community. The report confirms our direction and provides valuable recommendations for the future. The full visitation report is available on our website and visitaties.nl (only available in Dutch).

Visitation Report

Good governance

DUWO is a social organization. That is why you can expect good management from us. We adhere to the rules as laid down in the Governance Code drawn up by the Vereniging van Toezichthouders Woningcorporaties (VTW) and Aedes. The code sets standards for good governance, supervision, transparency, public accountability and financial management.

Division of tasks by the board of directors

The Executive Board holds ultimate responsibility for the policies and frameworks within which DUWO operates. The Chair of the Board is also the representative of DUWO in the external network and is responsible for finance, communications, HR, and policy. The co-board member is responsible for real estate, customer relations, asset (branch) management, and IT. Each board member is individually responsible for the full cycle of their portfolio: from policy development to implementation and reporting. Strategy and policy are jointly determined by both board members. They are also able to fully substitute for one another when necessary.
Supervisory vision of the supervisory board

The supervisory board has formulated a supervisory vision (only available in Dutch) in accordance with the Housing Corporation Governance Code. This vision addresses the responsibility for achieving the objectives, strategy, policy, financing and the mutual interaction in roles. The Supervisory Board describes its roles (employer, supervisor and sounding board) and performance of its duties as an internal supervisor.

Integrity, remuneration and cooperation with suppliers

At DUWO we attach great importance to transparency, integrity and independent action. 
To safeguard these values, we have established several policies that provide clarity and guidance for both our employees and our partners.

Integrity policy DUWO

We expect our employees to act with integrity. We have therefore established an integrity policy (only available in Dutch). Our employees perform their duties in the spirit of this policy. The integrity policy provides guidance and clarifies how we deal with certain situations. In this way, we protect the interests of our clients, of our employees and of Stichting DUWO.

View our integrity policy (in Dutch)
Remuneration policy

The remuneration of the employees of DUWO is in conformity with the Collective Labour Agreement Housing Services. The remuneration of the directors and supervisors is in conformity with the Top Salaries Standards Act.
Supplier policy

DUWO purchases goods and services and acts as client. We demonstrate our policy frameworks both internally and externally. This provides clarity about responsibilities within the organization and insight into protocols and processes, including proxy arrangements and procurement regulations.

Algemene aannemingsvoorwaarden DUWO (only available in Dutch)

Visie op opdrachtgeversschap DUWO (only available in Dutch)
Documents
Vision of the Supervisory Board Integrity policy (Dutch only) Statutes (Dutch only) Privacy Certificate (Dutch only) Board regulations DUWO (Dutch only)